We do our utmost to get you order processed, packaged and posted as soon as possible. Orders after 3.30pm unfortunately cannot be processed until the next working day.
We are UK based company and our ecommerce platform will accept orders 24/7. If you need to speak to a human, we are around and generally try to work the usual working week. But we are fun company and our staff - and their wellbeing - is the most important thing to us. So we don't apologise that we will have adhoc afternoons off, with very little notice. We all love bikes here - so we want to be out on them as well!
We use a number of postal services from Royal Mail, Hermes and DPD. Depending on the size/quantity of your order will depend on which service we will use.
If you want to contact us - the quickest and easiest is email@example.com